Your Auto Repair and Maintenance Questions, Answered!

At A-1 Auto Repair in Crossville, TN, we understand that auto repairs can be confusing and stressful. That’s why we’ve put together this list of frequently asked questions to help you better understand our services and how we can keep your vehicle running smoothly. If you have more questions or need clarification, feel free to give us a call—we’re always happy to help!

  • 1. What Types of Vehicles Do You Service?

    We service all makes and models of vehicles, from compact cars to trucks, SUVs, and more. Whether it's a domestic or foreign vehicle, we have the experience and tools to handle it!

  • 2. What Types of Services Do You Offer?

    We offer a wide range of auto repair and maintenance services, including:


    • Auto Mechanical Services (engines, transmissions, brakes, suspensions, etc.)
    • Auto Electrical and Diagnostic Repairs (AC systems, batteries, check engine lights, etc.)
    • Preventative Auto Care (oil changes, tire rotations, tune-ups, etc.)

    If you need a service that isn’t listed, just ask—we’ll be happy to help!

  • 3. How Do I Know if I Need a Tune-Up?

    If your car is running rough, struggling to start, or has been showing signs of poor fuel efficiency, it’s time for a tune-up. Regular tune-ups improve engine performance and fuel economy, helping your vehicle last longer.

  • 4. How Often Should I Change My Oil?

    Typically, oil should be changed every 3,000 to 5,000 miles, depending on your vehicle and driving conditions. However, some newer vehicles may have oil change intervals of 7,500 miles or more. We recommend checking your owner’s manual or asking us for advice.

  • 5. Do You Offer Any Warranties on Your Services?

    Yes! We offer a 1-year labor warranty on all services and a 1-year minimum warranty on parts and labor. We stand by the quality of our work and are committed to your satisfaction.

  • 6. How Long Will My Repair Take?

    The time it takes to complete a repair depends on the type of service needed. Minor repairs such as oil changes or brake services may take a few hours, while larger repairs may take a day or more. We’ll provide you with an estimated timeline when you schedule your service.

  • 7. Can You Handle Emergency Repairs?

    Yes, we handle urgent repair requests during our regular business hours. If you need emergency service, give us a call, and we’ll do our best to accommodate your needs as quickly as possible.

  • 8. Do You Offer Free Estimates?

    Absolutely! We offer free inspections and estimates for all of our services. We’ll explain what’s needed and give you an honest, transparent estimate before beginning any work.

  • 9. Can I Drop Off My Vehicle Outside of Business Hours?

    Yes, you can drop off your vehicle outside of business hours. We offer convenient drop-off options for our customers. Just give us a call in advance to make arrangements.

  • 10. What Should I Do if My Check Engine Light Comes On?

    If your check engine light comes on, it’s important not to ignore it. It could be an indication of a problem with your engine or emissions system. Bring your vehicle in for a diagnostic check, and we’ll determine what’s causing the issue and how to fix it.

  • 11. Do You Offer Fleet Services for Businesses?

    Yes, we provide fleet services for businesses to keep your vehicles in top condition. Whether you have a few company cars or a large fleet, we offer flexible maintenance packages to meet your needs and minimize downtime.

  • 12. What Is the Best Way to Schedule an Appointment?

    You can schedule an appointment by giving us a call or using the easy online booking option on our website. We’ll confirm your appointment and provide any additional details you may need.

  • 13. What Sets A-1 Auto Repair Apart From Other Auto Repair Shops?

    A-1 Auto Repair has been proudly serving the Crossville, TN community for over 14 years. We’re a family-owned business with a commitment to honesty, integrity, and high-quality service. Our certified technicians use the latest diagnostic tools to ensure that your vehicle is repaired correctly the first time. Plus, we stand by our work with warranties and offer free estimates!

  • 14. Can I Wait While My Car Is Being Serviced?

    Yes, we offer a comfortable waiting area where you can relax while we take care of your vehicle. For more extensive repairs, we recommend checking out our shuttle service or exploring local dining options while we work on your car.

Have More Questions?

If you don’t see the answer to your question here, don’t hesitate to contact us or stop by our shop. Our friendly staff at A-1 Auto Repair is always ready to help!

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